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Terms and Conditions
The 411
Zone strives to achieve the highest level of ethical and legal conduct in
the course of conducting business as a licensed private investigative agency
that may engage in the business of information retrieval for a fee to the extent
that we limit retrieval to documents or information available from a public
entity or public utility which are intended for public use and we do not further
elaborate on that information or attempt any independent confirmation of the
information contained in the public entity or public utility records, therefore
we provide to our clients unedited information and without any subjective
commentary and any information is in raw form and we do not attempt to verify
any public record information. The
Federal Fair Credit Reporting Act, 15 U.S.C. ss.1681 states that information
retrievers are required to have a permissible purpose to retrieve credit records
and must have a signed permission slip from the subject of the screening which
authorizes retrieval of that data.
Information we provide must only be used to locate or further identify
that subject and should not be used in whole or in part to determine consumer
eligibility for credit, employment, or insurance or for any other purpose for
which a consumer report would be obtained.
If adverse action is to be taken against a subject and the information
was obtained from us it must be verified from another source prior to taking
adverse action. Information obtained from database providers should and is to be
used accordingly
Upon submission of my search request to The 411 Zone, I "Customer" understand,
acknowledge and agree that I have retained the services of The 411 Zone,
hereinafter "The 411 Zone" for the purpose of fulfilling my request for the
applicable fee. I do hereby guarantee to The 411 Zone, that I have submitted my
valid credit card information in order to pay such fee, or will immediately mail
such payment in full to the office of The 411 Zone if I have been approved for
billing terms. I understand that The 411 Zone will conduct my search immediately
upon their receipt of my valid credit card information or a check or money order
for the applicable fee.
I understand that The 411 Zone will not disclose contact data to me until
I have paid the applicable fee to The 411 Zone. The 411 Zone further guarantees
that they will refund my applicable fee within 30 days based upon the No
Information No Charge policy for applicable searches. Should a search return
data that is later to be found inaccurate, Customer understands that The 411
Zone at its sole cost and discretion will recheck the search, however, customer
must provide proof to The 411 Zone that they have made a diligent attempt to
utilize original information provided. This proof must be submitted to The 411
Zone within 30 days after data is provided, and must include returned first
class mail which was properly mailed to the address(es) provided (for searches
where an address was provided), and a written account of what took place during
attempts to any and all telephone numbers provided.
For the purpose of this agreement, data is defined as any address, phone number,
DMV information, and/or Social Security Number information provided to me by The
411 Zone, which will allow me direct or indirect (through a third party) contact
with the party sought if so intended. Cellular and Land line Call record
investigations are conducted and performed by an outside independent 3rd party
investigator. The 411 Zone cannot and does not make any guarantee as to the
results of any search if I have failed to provide accurate information, or I am
not able to provide either an accurate first and last name, or an accurate first
name and date of birth if requested for the sought information, or I have
provided multiple spelling possibilities of a party's last name. The 411 Zone
cannot conduct any search on a guaranteed basis if I have provided inaccurate,
false, erroneous information, or if my search request involves any individual or
"missing person" who is believed to be, or suspected to be homeless,
institutionalized, incarcerated or deceased, or is suspected to have changed
their identity, or has been known to use or is suspected to be using more than
one identity and/or Social Security number, or have intentionally fled from an
abusive relationship or to avoid possible criminal prosecution, or are fugitives
from the law.
I understand that I WILL BE CHARGED if the data I am seeking involves a person
or persons with a common name (or is a JR. or Sr.) and I AM NOT able to provide
AT LEAST one of the following pieces of information: a) an accurate date of
birth; b) an accurate social security number; c) a recent residence address
(within the past 10 years); d) vehicle license plate number within the past 10
years or; e) accurate name of spouse.
I also do hereby faithfully pledge, that my desire to locate the data or
individual described above in no way involves any intention on my part to harm,
to cause harm, to harass, to stalk (as described by applicable laws), or to
otherwise take any illegal action against them. Should I become suspect to any
illegal action against the party described above, I do hereby give my full
consent to The 411 Zone to disclose any and all information about me, and about
this transaction to the proper authorities.
I do hereby agree that information obtained through The 411 Zone will only be
used for the purpose of: 1) a commonly recognized business use whereby the
business for which you seek the information has a preexisting business
relationship with the subject of the inquiry; or 2) a use which will clearly
cause no emotional, physical or financial harm to any person or company,
organization or third party which is subject to the inquiry; or 3) a use that is
relevant to the subject matter of a documented civil or criminal action.
I agree to use the data obtained from The 411 Zone for fair, ethical, legal and
moral purposes only. Use of the information obtained from The 411 Zone in the
course of or planning of stalking, identity theft or fraud is explicitly
prohibited and will immediately be reported to the proper authorities.
You, the customer agree to indemnify The 411 Zone and its suppliers, employees
and officers for all damages, claims, or losses suffered by The 411 Zone as a
result of possible claims by third parties relating to use of the data provided
by The 411 Zone. The 411 Zone promotes only responsible use of the information
that we provide. Therefore we state to you the viewer or user that: "Data
obtained from The 411 Zone should not be used in part or in whole to determine a
consumer's eligibility for credit, employment, insurance or any other purpose
for which a consumer report would be obtained. If adverse action is to be taken
against the consumer data subject and the information to be used has been
obtained from The 411 Zone, it must be verified from another source prior to
adverse action."
The 411 Zone shall be indemnified from any and all claims and consequences
arising out of; found or not found information. Likewise, you attest that you
have not misrepresented yourself, your company, organization or your purpose for
viewing our website or for ordering searches from such. You understand that
misrepresentation in this agreement may results in civil and criminal action
against you and your organization, employees and affiliates. Customer is hereby
notified that data from The 411 Zone is developed using standard methods
including public records, and third-party information sources. The 411 Zone
shall not be liable for any special, incidental or consequential damages of any
type. We reserve the right to refuse any client or any specific requests at any
time and cooperate with law enforcement officials when misuse of information is
suspected. Please direct all questions or comments to our support department or
view our Frequently Asked
Questions.
Buyer assumes all related legal liability, and by ordering from The 411 Zone
consents to waive all claims against The 411 Zone resulting from searches.
Customer agrees to hold The 411 Zone, its officers, employees, and vendors
harmless, and to indemnify The 411 Zone from any and all claims that may result
from customer/buyer's request.
Buyer/Customer warrants that requested searches are legal and proper in his/her
jurisdiction, as well as that of subjects jurisdiction, and complies with all
applicable laws (local and state) and Buyer bears full legal costs in event of
suit, and further will hold all information strictly confidential. All
information obtained through The 411 Zone is to be used in the course of
applicable FCRA approved purposes.
No refunds, exchanges, or credit will be given to any customer unless The 411
Zone fails to provide information on a legitimate and accurate request, in
accordance with this agreement. Customer/viewer/buyer is solely responsible for
accurately filling out order form and selecting appropriate search request. The
411 Zone cannot be held responsible for typos or mistakes given in the ordering
information entered by customer. Because all orders are processed immediately,
no cancellations allowed or accepted once an order has been submitted.
Client/Buyer/Viewer agrees that visitation to any 411 Zone website or placing of
a search request is not for the purpose of entrapment, a sting operation, or
pursuit of The 411 Zone, its employees, vendors, clients, affiliates nor
officers. Search discrepancies must be reported within 30 days. All unpaid fees
subject to 20% interest from date of invoice, and buyer consents to suit in
jurisdiction of The 411 Zone choice. Buyer understands that returned checks and
disputed credit card transactions for valid searches will be charged an
additional $25.00 fee.
The Client/Buyer Viewer certifies that the search is being made in accordance
with one of the following legally permissible purposes: Locating Missing Person,
Child Support Enforcement, Collections, Skip Tracing, People Locator Service,
Locating Alumni, Other Legal, Normal Business Use, Judgment On Subject,
Apprehending Criminals, Law Firm - Fiduciary Interest, Legal Process Service,
Legal Research, Employment Verification, Finding Owners of Unclaimed Goods,
Fraud and Loss Prevention, Government Agency, Insurance Claims Investigations,
Investigation of Civil Litigation, Journalistic Endeavors, Locating Pension Fund
Beneficiaries, Necessary to Complete Transaction, Permission from Subject,
Product Recalls, Resolve Customer Disputes, Search On Myself (person ordering
search), To Give to a Court of Law, Witness and Victim Locating, Asset
Identification, Court Related, Law Enforcement, Licensed P. I., Locate Former
Patients (Medical Industry Only), Locating Beneficiaries and Heirs, Locating
Existing Customers, Locating Former Customers, Locating Former Employees or
Locating Fraud Victims.
The Client/Buyer/Viewer agrees that the use of any information provided in
relation to any request will fully comply with the
Identify Theft Assumption and Deterrence Act of 1998 and any other acts, regulations, laws and orders that control
and regulate the use of an individual's personal information.
*Cellular Call Records Special Note: If you provide an invalid name and address,
there is a non-refundable $65 fee for obtaining the correct name & billing
address. Should the name and address be valid but you do not provide the valid
SSN, there is an non-refundable $15 charge for obtaining the SSN.
Buyer hereby fully acknowledges, agrees and gives consent to all terms and
conditions as amended by The 411 Zone from time to time. All listed turn around
times are an average, and apply only to business days. No guarantee to "turn
around" times is expressed or implied. Some searches can take up to 30 days.
Terms and Conditions - By submitting this request, I am certifying that:
The information I am applying to receive and the documents, if any, which may be
sent to me are intended only for the use of the individual or entity to which
they are addressed. They contain information that is privileged, confidential
and exempt from disclosure under applicable law, and contain proprietary
business procedures and trade secrets. I agree not to disclose the information
to any other person or third party without the express prior written consent of
The 411 Zone.
Although service fees change from time to time, your fee for the requested
service is guaranteed upon submission of your request.
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